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Our Privacy Policy Protects Your Account

We built ceri77 around your account security and payment safety. Your personal information, deposit history, and game activity stay encrypted and private.

Account data encryptedDANA, OVO, GoPay, QRIS secureClear data retention rules
ceri77 Our Privacy Policy Protects Your Account
GET IN TOUCH

Contact Us About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any questions about how we handle your data. We respond to requests within 48 hours and can help you update your information.

Live Chat

Open the chat widget in the bottom right of your account page. Our team is available daily from 08:00 to 23:00 to answer privacy concerns and assist with data requests.

Account Settings

You can view, download, or request deletion of your personal data directly in your account under Privacy & Data. Changes take effect immediately after you save them.

DATA SECURITY

How We Keep Your Information Safe

Encryption in Transit

All data you send to ceri77 — login details, deposit amounts, personal info — travels through SSL encryption. Even if someone intercepts the connection, they cannot read your information.

Secure Payment Storage

DANA, OVO, GoPay and QRIS details are tokenized, meaning we never store your full payment credentials. Only transaction IDs are kept in your account history for withdrawal verification.

Cookie & Tracking Policy

We use cookies to keep you logged in and remember your game preferences. You can disable non-essential cookies in your browser settings without losing account access.

Access Controls

Only authorized ceri77 staff can view your account data, and only when you contact support or during fraud checks. We log every internal access for audit purposes.

Data Deletion

Request permanent deletion of your account and personal data anytime. We remove active records within 30 days and archived data within three years where local law permits.

Policy Updates

When we change this privacy policy, we notify you by email at least 14 days before the change takes effect. Your continued play means you accept the updated terms.

Privacy Policy Questions Answered

Yes. Go to your account settings, select Privacy & Data, and click Download My Information. You'll receive a file with all records we hold — login history, deposits, withdrawals, and profile details — within 48 hours.

No. We never sell or lease your personal information. Your data is used only to run your account, process payments via DANA, OVO, GoPay and QRIS, detect fraud, and improve your game experience.

We delete active account data within 30 days of closure. Transaction records and identity verification documents are kept for up to three years where local law permits, then permanently erased.

Your DANA, OVO, GoPay or QRIS information is used once to process the withdrawal, then discarded. We never store full payment numbers. Only the transaction ID appears in your history.

You can update your phone number, email, and account name anytime in Settings. Contact [email protected] to request deletion of specific data fields or your entire account.

Yes, we use cookies to keep you logged in and remember your preferences. Non-essential cookies can be disabled in your browser settings. Disabling them does not prevent account access or gameplay.

Email [email protected] or use live chat (08:00–23:00 daily). For formal complaints, include Privacy Request in the subject line and we will escalate to our data protection team within 48 hours.